Effective Date: 08/2025
Last Updated: 08/2025

Tempalize (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, forms, services, and client portal.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information you provide directly

  • Name, email address, phone number, and billing information when placing an order.

  • Business name, branding assets, and creative briefs submitted through forms or the client portal.

  • Login credentials for third-party platforms (only if voluntarily shared for project purposes).

b. Payment Information

  • Payments are processed securely through Stripe. We do not store your credit card details.

c. Automatically Collected Information

  • IP address, browser type, device information, and usage data when you visit our website.

  • Analytics data to help us understand how our website and services are used.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide access to the client portal.

  • Communicate with you about projects, invoices, and support.

  • Improve our services, website, and user experience.

  • Send important updates, service announcements, or policy changes.

  • Comply with legal obligations.

We will never sell or rent your information to third parties.

3. How We Share Your Information

We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party providers such as Stripe (payments), Jotform (order forms), Squarespace (website hosting), Notion (client portal), and email providers to deliver services.

  • Legal Compliance: If required by law, regulation, or court order.

  • Business Transfers: In the event of a merger, acquisition, or business restructuring, your data may be transferred as part of assets.

4. Data Storage & Security

  • Your data is stored securely using trusted third-party platforms with industry-standard encryption.

  • While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  • Access to client portals is restricted to you and Tempalize staff. Certain pages may be locked after use to prevent unauthorized changes.

5. Cookies & Tracking

  • Our website (via Squarespace) and analytics tools may use cookies or similar technologies to improve functionality and performance.

  • You may adjust your browser settings to refuse cookies, but some features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your personal data (subject to legal and contractual obligations).

  • Opt out of marketing emails at any time by clicking “unsubscribe” in our communications.

7. Data Retention

  • We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  • Project files and communications may be stored within the client portal for reference during active collaboration.

8. Third-Party Links

Our website or client portal may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

9. Children’s Privacy

Tempalize services are not directed toward individuals under the age of 18. We do not knowingly collect information from children.

10. International Users

If you access our services from outside the United States, please note that your information may be processed in the U.S., where privacy laws may differ from those in your country.

11. Updates to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date. Continued use of our services indicates your acceptance of any changes.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 support@tempalize.com